ONE – Give people more than they expect and do it cheerfully.
TWO – When you say, “I’m sorry,” look the person in the eye.
THREE – Never laugh at anyone’s dreams. People who don’t have dreams don’t have much.
FOUR – In disagreements, fight fairly. No name calling.
FIVE – Don’t judge people by their relatives.
SIX – Talk slowly but think quickly..
SEVEN – When someone asks you a question you don’t want to answer, smile and ask, ‘Why do you want to know?’
EIGHT – Say ‘bless you’ when you hear someone sneeze.
NINE – When you lose, don’t lose the lesson.
TEN – When you realize you’ve made a mistake, take immediate steps to correct it.
ELEVEN – Remember the three R’s: Respect for self; Respect for others; and Responsibility for all your actions.